9 Ways To Fix Snapchat Call Failed To Connect!

Want to connect with your friend through Snapchat call? But what if the call fails to connect? Stop wondering, guys! I am here with the solutions that will help you solve your problem To learn in detail how to fix Snapchat call failed to connect error, you must read this article.

Snapchat is a widely growing app used by most of the people. Its interesting features such as creating a countdown, bitmojis, 20+ filters for selfies, etc are taking over the hearts of millions of users. But whenever the app shows errors and bugs, it gets very irritating to deal with. 

This article is a proper guide to knowing how to fix Snapchat call failed to connect errors and the reasons due to which this error occurs. Keep Scrolling!             

How to Fix Snapchat Call Failed To Connect Error?

Imagine you are finally getting the chance to connect with your long-distance friend, but while making the call, an error occurs. Trust me, guys, I recently faced this issue and it was the worst feeling error. After that, I started looking for a solution how to fix Snapchat call failed to connect error and finally, I am here with it.

If you are also facing the same error, there is no need to worry at all, as you can try the below-mentioned fixes to solve this issue. Let’s dig into it in detail: how to fix Snapchat call failed to connect error. The fixes are as follows:

Fix 1: Check Your Internet Connection:

First of all, check whether your internet connection is working properly or not. To check your device’s internet connection, go to Settings and check the internet status from there. If you’re connected to a WiFi network, then switch your WiFi connection to another and then check whether the issue is resolved or not. 

Fix 2: Clear App Cache:

Most of the time, the app cache is the reason for the occurring errors. So, to fix Snapchat call failed to connect, you can try clearing the cache by following the below steps. These are as  follows:

Step 1: Launch ‘Snapchat’ app on your iOS/Android device.

Step 2: Go to your ‘Profile’ by clicking on the top left corner of the page.

Step 3: On the top right, you will find the ‘Settings icon.’ Tap on it to open the settings.

Step 4: Now scroll down to find ‘Account Actions settings’. Under this, you will find the ‘Clear Cache’ option. Tap on it and select ‘Continue’ to get it done.

Fix 3: Update the App:

If you are not updating your app frequently, you will definitely face issues while using the app. To fix any type of error, whether it is a Snapchat call failed to connect or something else, update your app first. To update the app, you can follow the following steps:

Step 1: Go to ‘App Store/Play Store’ on your device.

Step 2: Search for the ‘Snapchat’ app on the search bar at the top of the page.

Step 3: Now, you will be directed to the page from where you can update the app.

Fix 4: Uninstall and Reinstall the App:

Next, you can try uninstalling and reinstalling the app from the App Store/Play Store/its official website. It will help you to solve all your app-related issues. Once you reinstall the app, you will be able to connect calls with your friends on Snapchat.

Fix 5: Review the Snapchat Application Permissions:

If you have disabled the microphone or camera permissions of the app, then there might be a chance why Snapchat calls failed to connect. So, check whether the permissions are enabled or not. To review the Snapchat permissions, you can follow these steps:

Step 1: Open ‘Snapchat’ app on your device and go to your profile from the top right of the page

Step 2: Tap on ‘Settings’ and look for ‘Permission’ option.

Step 3: Select the permission option and make sure you enable all permissions, including microphone and camera, in order to connect your call.

Fix 6: Restart the App:

Most of the time, a simple restart of your app can fix the bugs. So, restart the app, and if the issue is not that big, it can be solved with a restart.

Fix 7: Logging out and Logging in Again:

Logging out and logging in again is the simplest solution to fix Snapchat calls failed to connect. If you are not able to make a call on Snapchat, it may be due to some technical issue. You can go to the app settings, log out of your account, and log in again to get your issue resolved.

Fix 8: Disable VPN Connection:

This fix is especially for those users who use VPN connections to run the app. If so, then it may cause trouble in making the calls. Whether you use an internal VPN or an external VPN app, you should try to avoid it to get rid of errors. 

To turn off the external VPN, you have to open the VPN app that you are using and turn off VPN from there. To turn off the internal VPN, you can go to your device’s settings, search for VPN, and turn it off. 

Fix 9: Contact Support:

If none of the above fixes works, you can try contacting Snapchat support. If the error is from their side, they will help you to provide you the solution, so that you can make the call without any disconnection. To know how to reach out to contact support, you can follow the steps below:

Step 1: Open ‘Snapchat’ app on your device.

Step 2: Click on ‘Profile icon’ that is on the top left.

Step 3: Open ‘Settings’ and scroll down to tap on ‘Contact support’ option.

Step 4: Write your query there and send it to Snapchat contact support, and they will revert you soon.

Why My Snapchat Call Failed To Connect?

While making calls on Snapchat, most of the time the call gets disconnected on its own. But have you ever wondered why this happens? If not, then you must be aware of the reasons that why it happens. So let’s understand the reasons of occurring this problem. These are as follows:

Reason 1: Server Issue

The main reason for not getting the calls connected on Snapchat is the server issue. In that case, you can wait for some time to get the server back to normal. You can only make calls when the server is working again.

Reason 2: App Glitches

There might be some app glitches that are creating barriers in connecting your call. The app glitches can be easily resolved by restarting the app. 

Reason 3: Log-in Failure

Sometimes, there are login failures that lead to the issue of not being able to connect the call. If that’s the case, you can try out the above fixes to solve it.

Reason 4: Outdated Version of App

While using the app, you have to take care that you are using the updated version of the app. If the version is outdated, then you will also get problems in connecting the calls on Snapchat.

Reason 5: Lacks Device Compatibility

Another reason of Snapchat calls fail to connect is the lack of device compatibility. You have to make sure that app the app is compatible with your device. Only then you will be able to use the app without facing any difficulty.

Reason 6: Blocked or Removed

If your friend has blocked or removed you on Snapchat, then you won’t be able to connect a call to your friend. So, in that case, you have to ask your friend to unblock you and re-add you as your friend so that you can make the call and connect with them.

Wrapping Up

As we reached the end of the article, I hope you now have a proper understanding of why the Snapchat call failed to connect and also how to fix Snapchat call failed to connect error. The fixes are very straightforward and will definitely help you to fix the error. 

However, after trying all the fixes, you are not able to connect calls then I suggest you to wait for some time to get this issue solved by Snapchat team or switch to another app that serves the same purpose. If you still have any doubts/queries, you can drop them down in the comment section below!