Are you facing the issue of the “We are sorry, we were unable to process your request” error code on Snapchat? Guess what? You are not alone; many users have faced the same glitch. The error code is displayed when a user tries to unlock their account on Snapchat web. To know about the glitch and how to fix it, go through this blog thoroughly.
Snapchat’s “We are sorry, we were unable to process your request” error code displays when your account is temporarily locked on Snapchat. The error has been bothering users, and they have been complaining about the issue on platforms like Reddit and Twitter.
So, without further ado, let’s dig in to learn about how to fix the “We are sorry, we were unable to process your request” error code.
In This Article
What is the Snapchat “We are sorry, we were unable to process your request” Error?
Snapchat’s “We are sorry, we were unable to process your request” Error code is displayed when a user tries to make a request within the app. Usually, the error code is displayed when your account has been temporarily disabled.
The error code can be an issue on the server’s end as well. It means when an app fails to connect with the server. The communication loss between the client and the server can also cause an error message on the platform. It can be due to network errors or issues with the server failing to connect with the app.
How to Fix “We are sorry, we were unable to process your request” Error?
Now that we have understood what the “We are sorry, we were unable to process your request” Error is, it is time to know how to fix the error. In the below-mentioned guide, I have explained the ways to fix it.
Method 1: Fix “We are sorry, we were unable to process your request” Error on Snapchat by Checking Your Internet Connection
If you are facing the issue of the error message on Snapchat, it might be because you are connected to an unstable internet connection. Make sure you are connected to a stable and good internet connection. Switch from WiFi to cellular data or vice versa and check if it resolves the issue. To check your internet connectivity, follow these steps:
- Turn off Wi-Fi and mobile data.
- Wait for a few seconds.
- Turn them back on and then check if the issue is resolved.
Method 2: Fix “We are sorry, we were unable to process your request” Error on Snapchat by Checking Snapchat Server
Sometimes, the Snapchat error message can be caused by server issues. To verify if this is the case, visit the sites like Downdetector for reports of Snapchat outages. Alternatively, check Snapchat’s X account or others’ tweets for updates. You might need to wait for Snapchat to resolve the server issue.
Method 3: Fix “We are sorry, we were unable to process your request” Error on Snapchat by Waiting For Sometime
Since many users face the query of Snapchat error code, there is a Reddit thread about the same in which users have said that waiting from 48 hours to a few days has resolved the issue. So, if your Snapchat is not showing on screen, you will have to wait and hope the issue gets resolved soon.
Snapchat is known for its user-friendly updates and great user interface. Snapchat updates its platform quite often to keep up with the needs of the younger generation. I hope all your doubts regarding how to fix the “We are sorry, we were unable to process your request” error code has been cleared. For any more doubts or suggestions, do let us know.
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Frequently Asked Questions
1. How do I fix Snapchat errors?
Update Snapchat, Check Your Internet Connection, Close Snapchat and Reopen It, and Free Up Storage Space on Your Device.
2. Why is Snapchat temporarily unable to login?
It can be because Snapchat has detected that you are using more than one Snapchat account – especially if one of those accounts has violated our Terms of Service.
3. How long is a temporary ban on Snapchat?
A temporary Snapchat lock lasts 24 hours.