Do you also love to tuck your kid in bed while reading Disney stories to them? As technology has taken over everything, so is the bedtime ritual of kids taken over by it too. Now instead of going page by page and reading a story, we have ALEXA in our homes at our disposal. Recently, a lot of netizens have been facing the issue of Disney Stories Not Working on Alexa. If you, too, are facing the same issue, then stick for a while till I tell you the solution.
Amazon Alexa or Alexa is a virtual assistant technology based on a speech synthesizer named Ivona. Alexa is capable of music playbacks, making to-do lists, providing weather-related information, listening to the news and podcasts, and much more. Alexa can be operated by simply saying a “wake word” to enable it to perform functions that it has been commanded to.
Among so many other skills of Alexa, Disney stories are one such exciting skill of Alexa that connects kids to many Disney and Pixar stories. The audio storytelling of Alexa is made more interesting with the sound effects, music, and exciting narration. Starting with four free stories, you can buy and unlock the rest of 50 more stories. Alexa has over 1000 hours of bedtime stories with 7 different genres to choose from. Here, in this article, we will try to figure out why Disney stories not working on Alexa.
In This Article
Disney Stories not Working on Alexa! How to Fix?
While trying to access the Disney stories skill on Alexa, if you too are not able to access and feature the skill then let me tell you that you are not alone, as many users are facing this issue. Today let us explore some possible reasons and fixes for Disney stories not working on Alexa;
1. Connectivity Issues
As we are well aware of the fact that Alexa needs a stable and fast internet connection to function. If your Alexa is not connected to the internet or the internet connection is too slow, then you will not be able to access the Disney stories.
To make sure that your Alexa is able to access Disney stories, you must have a stable and fast internet connection. Reboot your wifi router or switch off and on your Alexa to make sure it is able to work properly.
2. Incorrect Voice Command
Alexa needs a voice command to start. It can be set up by the user, but the default command is “Alexa.” If you are using an incorrect voice command to access the skill, then you cannot access Disney Stories.
Making sure that you are using the correct voice command to access Disney Stories. You can try saying,” Alexa, Open Disney Stories” to access the Disney Stories skill.
3. Enabled the Skill
Disney stories is a skill that needs to be enabled like any other skill on Alexa before you can have access to it. If you haven’t enabled the skill, then you cannot listen to Disney Stories.
It is crucial to enable the Disney Stories skill before accessing it. To enable the skill go to Alexa app on your mobile > Skill and Games > Search Disney stories > enable it.
4. Uninstall and Reinstall Disney Stories
Sometimes a skill cannot work on Alexa due to no particular reason, and all we can do is refresh the skill to help it work again.
All you have to do to refresh the skill is to uninstall and reinstall Disney Stories on your Alexa app. To do this, Go to the Alexa app > Skills and Games > Search Disney Stories > Disable skill > Enable skill again.
5. Make Sure Your Device is on the Correct Profile
There are multiple accounts on your Amazon sometimes, and the skill you are trying to access might not be enabled in the profile that you are trying to open it from.
If you have multiple accounts on your Amazon and you are wondering why Disney stories not working on Alexa, make sure that you are trying to access Disney stories from a profile that it has been enabled on.
6. Contact Amazon Support
If you have tried all the above steps and still are not able to play Disney stories on Alexa, then better to contact customer support at Amazon. Amazon customer care can be reached by call, email, or chat. You can find a way that suits you better and try to get the answers to the problem from Amazon itself.
It will be easier and save you a lot of time by mentioning to customer support all the steps that you have tried yourself to solve the issue with your Disney stories skill on your Alexa.
Wrapping Up
The huge variety of skills that can be accessed from Amazon through Alexa makes it a unique feature. These skills set Alexa apart from the competition in the market. The skills are varied and tailored according to each age group, from kids to youngsters and to old. Alexa is just a voice command away from doing everything that you command it to.
I hope that by following the above-mentioned steps, you are now able to access your Disney stories, and you finally got the answer to why Disney stories not working on Alexa.
Happy listening, folks!
Frequently Asked Questions
Is Disney Stories on Alexa free?
Only 4 stories are free, and for the rest 50 stories, you have to purchase them.
Does Alexa play Disney Stories with background music?
Yes, Alexa plays Disney stories with background music and exciting narration making it more special.
Can I customize the Wake Word for my Alexa?
Yes, you can choose a wake word for your Alexa. To do that, say,” Alexa, change your wake word.” Alexa will say ok, and then you can give it a wake word for your choice.
