Why is NASA+ App Not Working? How Do I Fix It? 5 Easy Ways

Are you accessing NASA app? So, there is good news for all the NASA technology streamers. Later this summer, the NASA app will upgrade to the NASA+ app. Currently, the NASA+ app is in the beta testing stage, but you can still download it.  The NASA+ streamers will enjoy many benefits, like the NASA+ streaming service, new features, improved interface, and many more. But What if the NASA+ app not working? Scroll down and find a few fixes. 

The upgraded app will be available for both iPhone and Android users. Another best thing, you can access the upgraded NASA+ app on other streaming devices, such as Apple TV, Fire TV, and Roku. Although it is presently not available to access, so there are problems that streamers can get on the NASA+ app. The issues might be similar to users faced on the NASA app. 

In the post below, I will help you understand “why is NASA+ app not working” and a few fixes that will help resolve the issue. 

What Errors Have Occurred on NASA App? Know Now

There are common errors that the NASA app has faced, and there might be a probability that the NASA+ app can also face them. 

1. Login Errors: Many users have reported that they have faced login errors and also logged out unexpectedly. ‘
2. App Crashes: A few users complain that the NASA app crashes often. 
3. Video Playback Errors: Many users have reviewed that the videos present on the app do not run correctly or sometimes get stopped after playing within a few minutes. 
4. Content Loading Errors: A few users reported that the content takes a long time to get load or sometimes does not even load.  

Why is NASA+ App Not Working? Know Causes

There might be a few reasons why your NASA+ app is not working. If you face any issues with your NASA+ app, there might be some issues. But you no longer need to worry about the causes behind such problems. The main reasons behind this issue are:

1. There might be a problem with the server of NASA+. This is one of the main reasons your NASA+ app is not working. Where there is too much traffic in the server of the NASA+ app, you might face this issue. Also, a technical fault in the server can cause a problem.
2. Slow and unstable internet connection is another vital reason for not working your NASA+ app. If your internet connection is slow or not connected to your internet, then the NASA+ app will not work properly.
3. Another possibility is that there might be some minor issues with your device. The NASA+ app does not work on an outdated or damaged device. 

How to Fix the NASA+ App Not Working? 5 Methods

Some effective troubleshooting methods available can easily fix your problem. So, to avoid such issues, try the below-mentioned methods properly.

1. Check the Server of NASA+ 

The first thing you need to check is the server of the NASA+ app. If there is a problem with the server, it will inform you about the issue. As the issue is from the side of NASA+, you cannot do anything by yourself. You need to wait until it resolves the problem. By visiting the official website of NASA+, you can check if there is a problem with their server. 

2. Check the Internet Connection

If you notice no problem with the server of NASA+, then you should check your internet connection. You need to make sure that your internet connection is fast and steady. If your internet connection is unstable and slow, the NASA+ app will not work properly.

3. Restart the Device 

Whether you use a smartphone or tablet for the NASA+ app, sometimes restarting the device can solve many issues. By restarting your device, you can fix many minor issues and glitches. This method sometimes works like magic.

4. Update the NASA+ App

If your NASA+ app is outdated, there are high chances of facing such issues. Though the app updates by itself, sometimes, it cannot update by itself because of some temporary glitches. So, you need to update the NASA+ app manually. Let’s see how you can update the app.

1. First, go to the Play Store of your device.
2. Search for the Nasa+ app.
3. Tap on the “Update” button. But if you notice the “Open” button instead of the “Update” button, your NASA+ app is already updated. 

5. Clear the Excessive Cache

If your NASA+ app is full of data and excessive cache memory, it can affect its performance. So, you need to delete the NASA+ app data and cache memory of the NASA+ app. Now let’s see how you can delete the cache.

1. Go to the Settings of your device.
2. Search for the NASA+ app.
3. Now, tap on the “Storage” button.
4. Finally, click the “Clear Data” and the “Clear Cache” buttons. 

Wrapping Up

In conclusion, the NASA+ app has not been launched yet but will release soon later this summer. So, if you are wondering about the NASA+ app not working details, then I have shared a few reasons and the most required solutions in the above post. You can follow the steps mentioned in each method and resolve the issue then only. 

Are you waiting for the launch of the NASA+ app? Please share your experiences of using the NASA app with me. 

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