Why is Sengled Not Working with Alexa? 12 New Quick Fixes

Are you using the Smart Alexa home technology by Amazon? Sengled is termed a smart lights brand, which is controlled by using Amazon Alexa.  Nevertheless, many users have reported that sometimes Sengled bulbs find difficulty in working with Alexa. So, if you are also one of the users who is looking for solutions against Sengled not working with Alexa, scroll down and find effective and money-saving troubleshooting tips. 

Sengled is a smart lighting company that was founded in 2012. It deals with various Sengled products, like light strips, light bulbs, and smart plugs. The products are compatible with Google Assistant, Apple HomeKit, and Amazon Alexa. But there are times when some users find connectivity problems and are unable to link Sengled Home with Alexa. But do not worry, as I have found ways to resolve this issue. 

In the below post, I will help you resolve the query “Why is Sengled not working with Alexa,” and different effective ways to resolve this issue. 

Why is Sengled Not Working With Alexa? Know Reasons

If your Sengled smart light bulb is not working properly with Alexa, then there might be many reasons behind this issue. You might be unable to link Sengled Home with Alexa. In this case, you don’t need to worry anymore. Let me tell you the possible and common reasons behind this issue.

1. Weak Internet Connection: Poor and unstable internet connection is one of the most common reasons for facing this issue. If your internet connection is unstable, you will face a problem while connecting the Sengled smart light bulb to Alexa.  
2. Compatibility Issue: If the Sengled smart light bulb is not compatible with Alexa, you can face such issues. So, you need to check if your Sengled smart light bulb is compatible with Alexa.
3. Connectivity Problem: Sometimes, there might be connectivity issues with your Sengled smart light bulb. To get rid of this issue, it is better to reset your Sengled smart light bulb.
4. Server Problem: You need to check if the problem is coming from the Sengled smart light bulb’s side or Alexa’s side. You can use Alexa for other works to check if the problem is with the Sengled smart light bulb or not. If you notice Alexa is not able to work, then there are some issues with your Alexa device.
5. Frequency Check: Sometimes, the frequency of your Sengled smart light bulb can create a lot of minor issues. So, it’s better to change the frequency of the light to get rid of the issue.

How to Fix Sengled Not Working With Alexa? 12 Solutions

There are many troubleshooting methods available that can help you to get rid of the issue. These below-mentioned methods are easy to perform. So, if you are unable to link Sengled Home with Alexa, try these below-mentioned methods.

1. Check the Internet Connection

You must know that your Sengled smart light bulb needs a stable internet connection to work via the voice assistant, Alexa. So, if your internet connection is unstable and slow, you cannot connect your Sengled smart light bulb to Alexa. You need to make sure that your internet connection on your smartphone or personal computer is stable and that your subscription has not expired.

2. Reset Your Sengled Smart Light Bulb

Sometimes resetting your Sengled smart light bulb can fix a lot of minor issues. So, after checking the internet connection, if your problem is still not resolved, you can reset your Sengled smart light bulb. Let’s see the steps of resetting the Sengled smart light bulb.

1. Turn off and on the Sengled smart light bulb 10 to 20 times, depending on your Sengled smart light bulb model. You need to turn off and on the light from the switch.
2. When you notice that the bulb started blinking and went through its color set, it means that your Sengled smart light bulb is reset.

3. Put the Frequency to 2.4GHZ

You must be aware that the Sengled smart light bulb works on 2.4GHz frequency. In this case, if you have a dual-band WiFi of 2.4GHz and 5GHz, you need to turn off the 5GHz. Because your internet has to be on this particular frequency, that is 2.4GHz.  

During the setup process, you need to turn off the 5GHz and turn on the 2.4GHz frequency. But once you set up your Sengled smart light bulb, you can turn on the 5GHz frequency.

4. Check the State of Alexa

You can try to do different things like changing the temperature or turning on the TV if you are using Alexa on your smart speaker. After doing different works, you will be able to determine whether the issue is with your Alexa or your Sengled smart light bulb. 

If you notice that Alexa is performing well, then the issue is coming from your Sengled smart light bulb. And if you are trying to control your Sengled smart light bulb with your smartphone by performing a web search or surfing on any social media sites, you need to do the same thing. 

5. Power Cycle the WiFi Router

If these four above-mentioned methods cannot resolve your issue, and you are still unable to link Sengled Home with Alexa, then you can try power recycling your WiFi router. Sometimes because of poor connection, you can face such issues with your gadgets. So, it is better to power cycle your WiFi router. Let’s follow the steps carefully.

1. Unplug your WiFi router or modem from the main power supply.
2. Now, wait for a few minutes.
3. Finally, plug your router or modem back into the main power button and turn it on.

6. Reboot the Sengled Smart Light Bulb

Sometimes rebooting your Sengled smart light bulb can fix a lot of problems. By rebooting the Sengled smart light bulb, you can easily get rid of the issue and connect it with Alexa again. So, please follow the steps for rebooting your Sengled smart light bulb.

1. Switch off the Sengled smart light bulb from the wall switch. You can also unplug the power cord.
2. Now, turn off your smart speaker, smartphone, or tablet.
3. Then, wait for at least 30 seconds.
4. Next, switch on your Sengled smart light bulb and your smart speaker, smartphone, or tablet.
5. Finally, try to operate it again via Alexa. 

7. Reset Your Router

Resetting the router is, again, a great idea to solve the issue. In case you cannot control your Sengled smart light bulb via Alexa, follow the below-mentioned instructions carefully to reset your WiFi router.

1. First, pick up a paperclip.
2. Now, open the paperclip for holding down the reset button that is situated at the back of your WiFi router. 
3. Then, wait for at least 30 seconds.
4. Finally, release the reset button and check if the issue is resolved.

8. Change the Location of Your Router

Sometimes when your Sengled smart light bulb and your Alexa device cannot get enough WiFi connection for working, you can face many minor issues. In this case, it is better to replace your WiFi router and keep it near both the Sengled smart light bulb and Alexa device. 

You can also add an extender if you live in a big house. By installing devices like ‘Google Mesh,’ you can set up a mesh network. You can also add a ‘NETGEAR’ extender for better results. 

9. Confirm the Model Number

You need to be sure that you are using an ordinary Sengled Smart LED Bluetooth Mesh bulb. If the bulb is not an original one, then it will not connect to your Alexa device. So, make sure that you purchase an original Sengled smart light bulb. If the model number of your Sengled smart light bulb starts with a B—i.e., B11-N11, B11-N13, then it is an original Sengled smart light bulb.

10. Ensure that the Wall Switches are “On”

Sometimes you need to check if you turn on the switch properly. All the power will cut off when you turn off the light from the wall switch. In this case, your Sengled smart light bulb will not connect until you flip the wall switch back up. So, please make sure that you avoid turning the light on and off from the traditional wall switches.

11. Reboot the Sengled Hub

You can opt for Sengled Hub if you wish to manage a huge number of Sengled smart lights from your smartphone or speaker. By adding a Sengled hub, you can manage up to 64 Sengled smart light bulbs. This hub is compatible with Alexa. So, by rebooting the Sengled hub, you might be able to reconnect the Sengled smart light bulbs with your Alexa device.

12. Contact Customer Care

After performing all the above-mentioned methods, if you are still unable to link Sengled Home with Alexa, then it’s high time to contact the technical support team. If the problem is with your internet connection, then contact your internet provider. But if the issue is with the Sengled smart light bulb, then contact the customer support team of Sengled and tell them about your issue.

How to Fix Sengled Not Working With Alexa? Quick Tutorial

Wrapping Up

If you are unable to link Sengled Home with Alexa, then do not worry. In the above post, I have shared a few effective solutions that will help you resolve the Sengled not working with Alexa issue. Scroll up and try these methods and get fix the problem now. 

Are you able to resolve the Sengled not working with Alexa issue? Please share your experience with me in the comments section. 

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