9 Ways to Fix WhatsApp Video Message Not Working | Explained!

Many people are reporting WhatsApp video message not working. It has added to the frustration and exasperation among the users. Are you also one among those who are facing this sort of problem? Don’t worry, I’m here to help you out. Stay around to know. 

WhatsApp features make it all the more preferred messaging platform. That is why, the number of WhatsApp users is increasing rapidly. The number at present has gone to billions. 

Let us dive in to know, how to fix WhatsApp video message not working. If you want to know the answer, stay connected. 

How to Fix WhatsApp Video Message Not Working? 

As it has been noticed that there is no sure and certain reason for the said WhatsApp video message not working error, therefore you can fix this error by following the standard ways of fixing it. Here are the ways and methods that you can try to fix it. 

1. Check Internet Connectivity

The Internet is the prerequisite for the functioning of WhatsApp. However, if you want to experience a seamless and smooth user experience, it is important to make sure that you have a stable and strong internet connection. So to get rid of errors like WhatsApp video message not working, ensure to have a strong internet connection. 

2. Check The Server Status 

Whenever there is an issue with the server, it can adversely disrupt the services. In such a case, you are advised to wait till the issue stands resolved by the WhatsApp team from the back end. In the case of server disruption, you have to wait, as there is nothing you can do on your part. 

3. Confirm The Video Size 

The video size limit has been capped at 16 MB. In case, you exceed the set limit, you will not be able to send video messages on WhatsApp. Therefore it is recommended to verify the size of your video. Make sure, that you cut short the size of the video before you try to send it. 

4. Send the Video as a File 

If you transmit your videos as files, you are allowed to send a file up to 100 MB. This is an available alternative to standard video sending. This is an option worth considering, if you want to send larger videos on WhatsApp. If you encounter a WhatsApp video message not working error, you can try this method and check if the issue is resolved or not. 

5.  Enable Background App Refresh

If you are an iPhone with RAM of 4GB or larger, you can try the option of activating background app refresh. This will help you to optimize the video-sending process. So, refreshing the app background is one of the options that will help you resolve this issue. 

6. Force Close The WhatsApp App

Force closing the WhatsApp app is one of the easiest and simplest solutions to fix minor and small app-related bugs and glitches. So force close your WhatsApp and then restart it after some time to check if the  WhatsApp WhatsApp video message not working error is resolved or not. 

7. Clear Cache

As an Android user, you know Cache is quite helpful in enhancing your WhatsApp’s performance. However, being temporary in nature, the Cache gets corrupted after a given point of time, thereby disrupting the function of apps and the system as a whole. Clearing Cache is one of the fixes that might work for you and be helpful in resolving the issue. 

8. Keep The App Open 

If you are an iPhone user, it is recommended to keep your WhatsApp open throughout the video-sending process. This is an effective way of sending large video messages on WhatsApp. Trying the option is worth considering. 

9. Update Your WhatsApp App

Another method to fix the WhatsApp Video Message not working error is to update your WhatsApp to the latest and updated version of the app available. You can visit the Apple Store or Google Play Store and check if there is an update available. Update to the latest version available. Updating helps in resolving app-related bugs. 

Why is WhatsApp Video Message Not Working?

Nothing can be said with certainty about what could lead to WhatsApp video message not working. Therefore, all you can do is rely on the possible causes. Here are some of the causes mentioned. 

1. Poor Internet Connection: A poor and unstable internet connection is one of the possible reasons leading to WhatsApp video message not working. 

2. Outdate WhatsApp Version: If there is an updated version of WhatsApp available and you are still using the older version. This could be another reason for certain types of errors. 

3. Insufficient Storage Space: If your device is short of the required amount of storage space. You can not send your video message on WhatsApp. 

4. Unsupported Video Format: At times, you try to send the video in a format that is not supported by WhatsApp, as a result of which you fail to send the video message. 

5. Server Issues: Many times, servers develop issues like outages, downtime, or when the server is under maintenance. All this potentially leads to errors like WhatsApp video message not working.

A few other possible causes are network restrictions, device compatibility, and inadequate media and app permission. 

Wrapping Up

It is quite puzzling to encounter errors like  WhatsApp Video Message not working error on your messaging app like WhatsApp. The first thing that comes to your mind is to gasp for the ways and methods of fixing it. I have at length explained the possible causes and the standard ways of fixing the said error. You can try the methods mentioned above and refer to this article for help. 

I hope this article will be of some help to you. In case something is missing, you can let us know by writing in the comments section. We also look forward to your valuable feedback. You can visit our website for content like this and much more. 

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