Why Can’t I Send Messages on Instagram & How to Fix the Glitch?

Are you facing the glitch of not being able to send messages on Instagram? Guess what? You are not alone, as there are many users who have complained about the same issue. Users have complained about the issue on platforms like Reddit and Twitter. To learn why can’t I send messages on Instagram and how to fix the glitch, go through this blog thoroughly.  

Not being able to send messages on Instagram means you won’t be able to send messages one-on-one or in a group in the DM section of the platform. You will find the red cross on the side of the message; which will indicate that message is not sent. 

So, without further ado, let’s dig in to learn about why can’t I send messages on Instagram and how to fix can’t send messages on Instagram. 

Why Can’t I Send Messages on Instagram?

There can be many reasons why you can’t send messages on Instagram. It can be either a technical glitch or a poor internet connection. In the guide below, I have explained the most common reasons why you can’t send messages on Instagram.

1. Technical bug in the Instagram app: There might be a technical bug in your app that hinders sending messages on the platform.   
2. Server down: The Instagram server being down can be another reason for not being able to send messages on the Instagram app. You can check on Downdetector about the status of the site. 
3. Poor Internet Connection: You won’t be able to send messages on Instagram in case you are connected to a poor or unstable internet connection. 
4. Blocked account: The user you are sending messages to might have blocked you on Instagram. If that is the case, you won’t be able to send messages on Instagram. 
5. Outdated App: If your Instagram app is not updated to the latest version, you will face difficulty sending messages on Instagram.

How To Fix Can’t Send Messages On Instagram Glitch?

Now that we have understood the reason for not being able to send messages on Instagram, it is time to learn how to fix the issue. In the below-mentioned guide, I will explain the fixes for the glitch. 

1. Checking Your Internet Connection

If you are facing the issue of not being able to send a message, it might be because you are connected to an unstable internet connection. Make sure you are connected to a stable and good internet connection. Switch from WiFi to cellular data or vice versa and check if it resolves the issue. To check your internet connectivity, follow these steps:

1. Turn off Wi-Fi and mobile data.
2. Wait for a few seconds.
3. Turn them back on and then check if the issue is resolved.

2. Clearing Cache

The cache is the accumulated data that hampers the smooth functioning of the app. The issue of not being able to send messages can be because of the excessive cache. You need to clear the excess cache to resolve the glitch. To clear Instagram’s cache. Go to your device’s Settings, search for Instagram’s app, and Clear the cache.

3. Updating The App

An outdated Instagram app can be another reason why you send messages on Instagram. You need to update your app to the latest version to resolve the issue. New updates on Instagram fix the temporary bugs on the platform. To update the Instagram app, you need to follow the given steps.

1. Head to the Google Play Store or App Store on your device.
2. In the search bar above the screen, type in  Instagram.
3. Click on the update option located next to Instagram.
4. Once done, head to the Instagram app and check if the issue is resolved. 

 4. Reinstalling The App

If none of the above solutions work, you can try uninstalling and reinstalling the Instagram app. Uninstalling the Instagram app can fix many temporary glitches. To do that, follow the steps given below.

1. Go to your phone’s settings.
2. Find the Instagram app and click on it
3. Click on uninstall. 
4. Once the app is uninstalled, head to the App Store or Google Play Store on your device. 
5. Type in Instagram and download the app. 
6. After installing the app, log in to your account and check if the issue is resolved.

5. Check Server Status

Sometimes, after trying all the methods, the glitch of not being able to send messages on Instagram can still occur. It could be because the Instagram server might be down. To check whether the Instagram server is down, you need to navigate to the Downdetector website. Downdetector website is a popular website that gives updates about real-time outages on popular websites. 

6. Logging Out And Then Logging Back In

You can also try another method of logging out of your account and then logging back in. Many a times, this method has been effective in resolving the issue. In order to log out of your account, follow the given steps.

1. Launch the Instagram app on your device.
2. Head to your profile.
3. Tap on the three horizontal lines located at the top of the screen.
4. Click on Settings & Privacy options.
5. Scroll down the page and log out of your account.
6. Once logged out, provide your credentials and log back in and check if the issue of not being able to send messages has been resolved.

7. Waiting For Sometime

Sometimes even after trying all the methods, you can not still send a message on the platform. It can be due to technical glitch in the Instagram app or the server might be down. You will have to wait for sometime, till the issue is resolved by Instagram on its own.

Wrapping Up

Instagram is known for its latest updates and user-friendly features. However the platform also faces timely glitches that hinder the functioning of the app. I hope all your doubts regarding why I can’t send messages on Instagram and how to fix can’t send messages on Instagram are clear. Now don’t forget to share it with your friends.

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