How to Fix ‘Chat Information Cannot Be Loaded’ on Reddit: 5 Quick Fixes!

Reddit is one of the interesting platforms in the contemporary social media scenario. You can easily join any group of your choice, have healthy discussions, and be a part of community building on the platform. Recently many users have complained that they are unable to chat on Reddit. If you are someone who is facing the same issue, then you are at the right place. In this article, I will tell you How to Fix ‘Chat Information Cannot Be Loaded’ on Reddit.

The error message that is displayed when a user tries to chat on Reddit says, ‘Chat Information Cannot Be Loaded’ and as an avid member of Reddit, you must know that whether you are sports, news, TV show fan theories, games, or makeup fanatic, Reddit as a platform strives on discussion and chats. So, chats not loading or working on Reddit is quite bothersome for its users.

So, without further ado, let’s dig in to learn about, how to fix ‘chat information cannot be loaded’ on Reddit.

How to Fix ‘Chat Information Cannot Be Loaded’ on Reddit?

Reddit chats not loading or working can be quite frustrating for the users. The users have been complaining about the glitch and are tagging the Reddit support team in their complaints. Till Reddit responds to the error message on the platform, I am here to help. In the below-mentioned guide, I have explained fixes that will help you resolve the issue.

Method 1: Fix ‘Chat Information Cannot Be Loaded’ on Reddit by Restarting Your Device

Most of your Reddit temporary glitches at your end can be solved if you restart your device. Forcefully close the Reddit app and restart your device. After restarting your device, head to the Reddit app, try chatting on the platform and check if it resolves your issue. In case not, try other fixes in the article.

Method 2: Fix ‘Chat Information Cannot Be Loaded’ on Reddit by Clearing Reddit Cache

You need to clear the cache to solve the Reddit app chat not loading error. Clearing the cache is helpful as it removes any software that stops you from using the platform. In order to clear the cache of the Reddit app, you need to follow the given steps.

1. Go to your device’s settings.
2. In the app section, tap on Reddit App.
3. Click on clear cache.
4. After clearing the cache, check if the issue is resolved.

Method 3: Fix ‘Chat Information Cannot Be Loaded’ on Reddit by Clearing Unnecessary Chats

One of the major reasons why you face the error of chat not being loaded on Reddit is that too much storage is used in storing unnecessary chats. You need to clear the unnecessary chats and make space for new ones. As an active Reddit member, you can also leave existing groups if you are no longer interested in being one of the members. By clearing unnecessary chats and leaving old groups, you can get rid of Reddit chat error loading content.

Method 4: Fix ‘Chat Information Cannot Be Loaded’ on Reddit by Updating the Reddit App

An outdated Reddit app can be another reason why you can’t chat on the Reddit app. To resolve the issue, you need to update your app to the latest version. New updates on Reddit fixes the temporary bugs on the platform. To update the Reddit app, you need to follow the given steps.

1. Head to the Google Play Store or App Store on your iOS or Android device.
2. In the search bar above the screen, type in Reddit.
3. Click on the update option located next to Reddit.
4. Once done, head to the Reddit app and check if the issue is resolved. 

Method 5: Fix ‘Chat Information Cannot Be Loaded’ on Reddit by Contacting Reddit Support Team

The last resort you can try is contacting the Reddit support team and explaining your issue to them. In order to contact the Reddit support team, follow the given steps.

1. Head to the official Reddit Customer Support webpage on your device.
2. Tap on the need help button.
3. Explain your query and the Reddit team will get back to you in 2-3 business days.

Cause of ‘Chat Information Cannot Be Loaded’ Error Message on Reddit

Now that we have understood the glitch and its fixes, it is time to dive in and understand why the error occurs in the first place. In the below-mentioned guide, I have explained the reasons for the ‘Chat Information Cannot Be Loaded’ Error Message on Reddit.

1. Technical bug in the Reddit app.
2. Server down.
3. Excessive stored cache and chats.
4. Outdated app.

Wrapping Up

Reddit is an information-gathering, sharing, discussion, and community-building website. But like any other platform, Reddit too faces temporary glitches time and again. Recently users have been complaining about, the chat error message on Reddit. To know, how to fix ‘chat information cannot be loaded’ on Reddit, read the entire article and do share it with your friends.

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