Why are Instagram DMs Not Working | 8 Fixes to Solve Instagram Messages Issue

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Shivangi Gupta
Shivangi Gupta
Shivangi adds great value to the team with her prompt and well-researched insight. Her unprecedented love for literature is reflected well enough in her writings. She takes you on a tour to a world apart with the visual imagery in her content that urges the readers to ponder. To get the brain juices flowing, she makes sure to have a brewing cup of coffee next to her all day.

Instagram is among those social media platforms which have more than one billion users globally. There are many users who face problems with their social media apps on a regular basis and Instagram is not an exception. Recently there has been a common problem on Instagram is that Instagram DMS not working. This problem has haunted many and they are unable to find out ways to solve this.

In the article below we have given the probable reasons and their fixes to solve the problem of Instagram messages not working. We believe that these reasons would sync with the ones you are facing and you would find a way out from them from the list mentioned below.

So, what are you waiting for now? just get to the problem you are facing and get it fixed. I am sure it would take you more than a few minutes to fix the problem.

Why are Instagram Messages Not Working?

Why are Instagram DMs Not Working | 8 Fixes to Solve Instagram Messages Issue

When you are facing problems in your Instagram app, there can be many reasons for it. You may also not be able to use your Instagram messages. So let us look at the probable reasons for the glitches in Instagram.

Also, read How to Fix Instagram Camera Not Working | Easy 5 Step Guide to Use Instagram Camera

1. Network Issues

Why are Instagram DMs Not Working | 8 Fixes to Solve Instagram Messages Issue

Sometimes when you find that the Instagram app not working then you must check your connection. Your network connection may be weak which leads to the problem. Your Instagram photos and videos also would need time to upload. So you must switch to another network which is much stronger.

2. App Not Updated

Why are Instagram DMs Not Working | 8 Fixes to Solve Instagram Messages Issue

When your Instagram app is not updated then the app would not function properly. You will have an issue while using Instagram and in worst cases, the app would stop working. Here you should keep your app updated on a regular basis for smooth functioning.

Also, read Why Does Instagram Update Have a Black Background? Change Your IG Settings RN

3. Clear Cache

Why are Instagram DMs Not Working | 8 Fixes to Solve Instagram Messages Issue

When your Instagram cache is full you may have the issue of Instagram messages not working properly. In your Instagram cache, you would find all your data and information related to Instagram, they help you while you use the data. Clearing your cache regularly would help you in using the app properly.

4. Exceeding Instagram’s Limit

You may not be aware that Instagram has its limit on the messages that you use. When you exceed the limit then you may face problems like Instagram DMS not working. So always take care that you do not exceed the limit.

Also, read How To Reset Instagram Explore Page | Decoding The Algorithm-101

5. Instagram Server Down

Sometimes you find the Instagram messages not working when the server is not working. Your Instagram photos and videos will also not work. As Instagram has billions of users, and sometimes faces an issue with its server. During that time it’s not only you who would face a problem all the other users would also face the same issue.

6. Deleted Messages on Instagram

Why are Instagram DMs Not Working | 8 Fixes to Solve Instagram Messages Issue

Sometimes you find there are unread messages in your app when you go to read the message you find that it is no more there. This happens when the sender of the message deletes messages from both sides. You may have a notion that your Instagram DMS not working.

Also, read How to View Private Instagram Profiles | 15 Hacks to View Private IG

8 Fixes on Instagram DMS Not Working

The most common problem on Instagram is messages not working. There are many reasons for the same and we have discussed the same in the reasons above. Let us look for the probable solutions which help to solve this problem.

1. Check Your Connection

Why are Instagram DMs Not Working | 8 Fixes to Solve Instagram Messages Issue

There are many bugs and problems on Instagram. Sow when you have poor network connectivity then you may not be able to use the app smoothly and you come across problems like Instagram DMS not working. So always use the app on a stronger network like Wifi.

2. Check Whether You Are Blocked

When you are trying to send a message to someone on Instagram and you are not able to do so then you feel your Instagram messages not working. But that is not the truth. The person whom you are trying to send the message to may have blocked you and hence, you can not exchange any message with them.

Also, read How To Pin Posts On Instagram in 2022 | Instagram Now Lets You Pin Post!

3. Check Whether The User is Available in Instagram

When someone has deactivated their account then you can not contact them through messages in Instagram. Sometimes you try to send messages to your friends on your Instagram account but you are unable to do so, that could be the reason that the person has deactivated their account from Instagram.

4. Update Instagram

Why are Instagram DMs Not Working | 8 Fixes to Solve Instagram Messages Issue

When you find your Instagram DMS not working then there might be a possibility that the app you are using is outdated. In that case, your app would require upgradation. You can go to your app store or google store and upgrade your app. After updating you will not find any problem with Instagram messages not working.

5. Undo Update

After reading the above fix you would be surprised to read this one. But this is a fact and happens most of the time. When you update your app, it sometimes backfires. You may face problems like Instagram DMS not working and similar glitches. Then you should go back to one version and your problem might get solved.

Also, read How to Fix: We Limit How Often You Can Do Certain Things On Instagram Error in 2022

6. Report to Instagram

Whenever you face any problem on your Instagram app like DMS not working then you should look out for all the possible fixes. And when everything you tried did not work out then you should look up to the Instagram support team. They would get in touch with you if required or solve your problem within hours.

7. Clear Cache

Why are Instagram DMs Not Working | 8 Fixes to Solve Instagram Messages Issue

There are many caches that come with the Instagram app once you install it and use it. These caches are helpful while you use the app as they have a lot of information stored in them. So clearing the cache from your Instagram memory would help you in avoiding glitches like Instagram DMS not working.

8. Uninstall and Reinstall The App

Why are Instagram DMs Not Working | 8 Fixes to Solve Instagram Messages Issue

Sometimes uninstalling and reinstalling the app may help you in solving any problems you might face with your Instagram app. You only have to go to your app store or google play store and uninstall the app and again reinstall it. This would even solve your glitches like Instagram messages not working.

Also, read How to View Your Report History on Instagram in 2022 | Check the Status Now!

Wrapping Up

All the probable glitches for Instagram DMS not working and their fixes are discussed in the article above. You can refer to any of the fixes mentioned above and get your problem solved. You can also stay subscribed to our website of Path of EX for more updates on these glitches.

Frequently Asked Questions

What is the meaning of Instagram DMS not working?

This is a problem where you will find the messages on your Instagram account do not work properly and you may not be able to access it.

How to solve the problem of Instagram DMS not working?

The problem of Instagram messages not working can be solved through many ways like clearing cache, uninstalling and reinstalling the app, and many more such ways.

What are the reasons behind Instagram DMS not working?

The reason for Instagram DMS, not working can be network issues, backdated apps, exceeding limits in Instagram, and more.

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