How to Return Spectrum Equipment Without Paying Any Fees?

How to Return Spectrum Equipment

In the times of different and popular streaming services such as Netflix and Prime Videos. I realized that I was paying extra without using Spectrum services at all. If you are also one of those who are not satisfied with the Spectrum services and want to cancel the subscription, then this guide will explain to you how to return Spectrum Equipment in a comprehensive manner.

There can be a high chance that the company may charge you additional fees if you don’t return the spectrum equipment on time. So there are many things that you need to know to return spectrum equipment. There are some best Spectrum routers that you must check in order to get the best speed.

In this article, I will discuss how to return spectrum equipment in a detailed manner.

How to Return Spectrum Equipment?

How to Return Spectrum Equipment

The following are some of the methods by the help of which you can return the Spectrum Equipment. Let’s look at each method one b one to understand it better.

1. Return Via UPS

How to Return Spectrum Equipment

How To Return Spectrum Equipment? You can easily do this via UPS (United Parcel Service), and it is one of the best methods that you can go for without having a problem. The process is quite simple, and all you need to do is to bring the Spectrum equipment to the UPS store that is proximate to your location. You may also use the smartphone to search the UPS store locator in your area. It should be noted that the facility can also be used by everyone on their website.

You will be surprised to hear that UPS will not levy any fee for the package and return the Spectrum equipment as they are authorized to do that. It is completely free of cost. The only thing you need to tell them is that you are a customer of the Spectrum Client, and they will act accordingly.

2. Returning Via FedEx

How to Return Spectrum Equipment

There is a high possibility that you may not find the UPS store or Spectrum Store in the area where you are living. But FedEx is one of the most eminent and leading delivery service companies that has been spread all over the world.

The following is the list of devices that you can send via the FedEx delivery service. You can check out all these.

  1. Spectrum Voice Modems
  2. Spectrum receivers
  3. Wi-Fi Routers
  4. DOCSIS 2.0 Wi-Fi gateway devices
  5. DOCSIS 3.0 modems
  6. DOCSIS 3.0 gateway devices

If the equipment has a return label, then you need to ensure that it is correctly attached to the cardboard box comprising the equipment. Detach any old shipping labels and pack up the box to avoid any damage to the box.

3. U.S Postal Service

 U.S Postal Service

The most practical way to return the equipment is via the US Postal Service if there seems to be no place for UPS or FedEx locations nearby. It should be noted that you won’t have any trouble finding any of the retail postal services in the nation because there are so many of them.

Ensure that the equipment is packaged the same as how you received it. It must include the return label from the original shipment box as well. Drop the box off at the postal facility that is closest to you. You will be charged nothing for the return of equipment, just like UPS.

4. Spectrum Store Drop Off

The easiest and speediest way is to drop the Spectrum equipment at your nearest Spectrum store. All you need to do is to drop the equipment at the store, and the rest will be taken care of by the Spectrum store. Additionally, you can also use a Store Locator to search for your nearest Spectrum Store.

Why Do You need to Return Spectrum Equipment?

The Spectrum provides the equipment to use different services of the Spectrum , such as Spectrum Voice, Spectrum Internet, Spectrum TV, and more. It becomes our obligation of ours to return all the spectrum equipment when you decide to downgrade or disconnect the spectrum services.

If there is a high data cap on your current internet Spectrum than you really want or one possibility says that the Spectrum Internet keeps lagging, then you really need to return the modem, and the company will provide you the best replacement for the modem as per your needs.

How Long Do You Have to Return the Equipment?

How Long Do You Have to Return the Equipment?

The moment you receive the confirmation of the downgrading or disconnecting then, you only need to return back the equipment. It should be noted that the Spectrum devices must be returned within 15 days after the confirmation. All these statements can be clearly seen in their Terms and Conditions.

In case you could not be able to return the equipment in the 15-day time period, then the company will levy a fee on our last bill. This fee will include the fee for the unreturned Spectrum along with the costs linked with the failed attempts to return back the device.

Wrapping Up

Spectrum has made it easy for customers to return the spectrum equipment without any difficulty. If you are thinking and have made up your mind on how to return Spectrum Equipment, then it would be better to return the equipment within 15 days after the confirmation to avoid any extra fees or charges. Comment down if you find the content insightful, and share your thoughts on Spectrum services and their terms and conditions for return.

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