How To Create a Facebook Messenger Chatbot | A Marketing Tool

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Urooj Farooq
Urooj Farooq
Urooj is a writer with a passion for learning new things. She unfailingly keeps adding that flavor to her writings. She is a pocket of energy that personifies her enthusiasm. Her posts will effortlessly banish boredom from your life. Whenever you are with her you will never have to worry about conversations.

Facebook is a popular app worldwide, and the Facebook messenger app is the largest messenger app that gives advanced features to business marketers. Every business needs to offer the best customer service to increase the growth of the business. For this, they have to engage with the customers and use the Facebook messenger app to fulfill their business needs. To make it easier for you, here you will learn about “How to create a Facebook Messenger Chatbot.”

Everyone uses the Facebook application. It’s easy to use, and even a 15-year child can use it. People often open the messenger app more than social media accounts. So, the Facebook messenger can create a better engagement rate for business marketers.

If you are scratching your head, how can you make it possible? Worry not! Read my entire article and get all the answers to your queries. Keep scrolling to know more of it.

How To Create a Facebook Messenger Chatbot?

How To Create a Facebook Messenger Chatbot?

To run your business successfully, you must treat the customers as the king and give them amazing customer service. For this, you can enhance the customers’ experience with the use of the Facebook messenger chatbot. Facebook messenger chatbot allows you to enhance customer care service, increase audience engagement, increase sales, brand awareness, and many more.

To know how to create a Facebook Messenger Chatbot, let’s take an example-

For example, someone lands on your Facebook ad goes to the landing page of your business page, and enters their details like name, email address, and phone number. Now, they become the lead for your business. 

Once you received their name, email address, and phone number, you can learn how to create a Facebook Messenger Chatbot and then send them updates accordingly.

Also, read How To Manage Your Facebook Page Perfectly | 7 Easy Steps in 2022

Let’s get started on how to create a Facebook Messenger Chatbot for your business page. For this, you have to use amazing tools like Chatfuel, Botsify, or OnSequel. 

These tools will help you create the leads for your business, and you can reply to the customer’s inquiries quickly, 24/7.

Step 1: Sign in for Chatfuel

How To Create a Facebook Messenger Chatbot?
  1. Go to the browser and open the Chatfuel.com
  2. Sign up for a Chatfuel account.
  3. Now, sign in to your Facebook account.

Step 2: Tap on + icon

How To Create a Facebook Messenger Chatbot?
  1. Now, tap on the + icon.
  2. Select the template, add a name, or tap on Blank chatbot.
  3. Finally, tap on Create a ChatBot.

Also, read Facebook Power Editor | The Ultimate Tool For Advertisements

Step 3: Connect Chatfuel Chatbot to Facebook

How To Create a Facebook Messenger Chatbot?
  1. Now, tap on Connect to Facebook.
  2. A new page will appear on the screen, and tap on either Create a Facebook page or Connect to page.

Step 4: Tap on Build

How To Create a Facebook Messenger Chatbot?
  1. Now, tap on the Build icon that appears in the sidebar menu.
  2. Here, you can set a welcome message for the customers. 
  3. You can also add a card showing options like Gallery, Text card, Image, and PLUGIN.
  4. Now, enter the other options like Add button, URL, phone number 
  5. Finally, tap on done.

Once you have set the welcome message for the customers, you can also add further information to respond to the customer queries. For this, tap on the Add button.

Also, read Facebook Timeline Marketing Tips | 3 Simple Methods

 Step 5: Tap on Add Block

How To Create a Facebook Messenger Chatbot?

If you want to give detailed information about the business, you can set the blocks for different business segments.

  1. Tap on the Add Block icon.
  2. A new page will appear on the screen. Here, you can add a new card and use the various features like Gallery, Text Card, Image, Quick Reply, and PLUGIN.

Step 6: Test ChatBot and View on Messenger

How To Create a Facebook Messenger Chatbot?
  1. Now, tap on Test this ChatBot and save Chatfuel bot.
  2. Finally, tap on View on Messenger.com and test your chatbot in Facebook Messenger.
    Note:- Add a CTA button for your Facebook business page and drive all the traffic to the chatbot.
  3. Add a Messenger link to your Facebook Business page.

Also, read How To Add A Shop Section On Your Facebook Page | Best Explanatory Guide

Step 7: Tap on Messenger Plugins

How To Create a Facebook Messenger Chatbot?
  1. Finally, tap on Message Us or Send to Messenger.

Thus, using the above steps, you got the answer on how to create a Facebook Messenger chatbot. 

Likewise, you can also use other tools like Botsify, Onsequel, or any other and get started to create a Facebook Messenger chatbot for your business page.

Also, read Best Time To Post On Facebook For Maximum Likes and Engagement

Wrapping Up

Creating a Facebook Messenger Chatbot will help you save time and respond to all the customers’ queries. So, what are you waiting for? Start creating the chatbots. Share the article with your friends and let them know how to create a Facebook Messenger chatbot. Leave your thoughts in the comment section if you successfully created the chatbot. Stay tuned. Have a good day!

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