How to Fix WS-116142-5 on PlayStation 5? 11 New Updated Tricks

Are you having trouble operating PS5? Getting errors on gaming technology is quite common but frustrating. So, as many users are getting the WS-116142-5 error code on their PlayStation 5, this error code means a problem with the PlayStation network servers. But you do not need to worry about it. Scroll down and get different ways to resolve this error efficiently. 

There are various reasons for this error, such as weak internet connection, issues with PlayStation network servers, and issues with the PS5 console. But resolving this error is also easy. You can check your internet connection, restart your PS5, try doing a factory reset, and check network servers. 

In the below post, I will help you acknowledge the reasons for causing the WS-116142-5 error code on PS5 and some effective ways to fix it. 

What Reasons Can Cause PS5 WS-116142-5 Error Code? Know Here

It might be frustrating to get a WS-116142-5 error code while playing your favorite game on PlayStation 5. There can be a few reasons behind getting the WS-116142-5 error code while playing PlayStation 5. Today I will talk about all the common reasons behind this issue.

1. The most common reason for getting the WS-116142-5 error code is a poor or unstable internet connection. You must ensure your WiFi router is turned on or your PlayStation 5 is connected to the internet. 
2. Sometimes, the PSN servers are down because of maintenance or unforeseen situations. If the PSN servers are down, there is a high chance of getting the WS-116142-5 error code while playing. So, you need to check the PSN status page to view if any known issues have occurred. 
3. If you recently changed the settings of your router or changed the location of your PS5, then you can receive this WS-116142-5 error code. 
4. You need to check if the firmware of your PlayStation 5 is outdated. Daily, Sony releases firmware updates to fix some bugs and improve the performance of your PS5. So, if your PS5’s firmware is not updated, update it immediately. 
5. Last but not least is that there might be a problem with the hardware of your PlayStation 5. In this case, it is better to contact Sony.

How to Fix PS5 WS-116142-5 Error Code? 11 Ways

There are many easy and effective methods available that can help you to get rid of the WS-116142-5 error code. So, now you don’t need to worry if you receive the WS-116142-5 error code while playing your favorite game on your PlayStation 5. These below-mentioned methods can solve your problem quickly. So, let’s find out all the methods of getting rid of the WS-116142-5 error code. 

1. Check the Internet Connection 

The fastest way to get rid of the WS-116142-5 error code is to check your Internet connection. Your WiFi router connection must be stable and strong. But if you use any other internet connection, check the speed is high enough. Let’s see how you can check the internet connection speed of your PlayStation 5.

1. Go to the Settings menu and tap on the Network.
2. Select the Test Internet Connection option and wait until the test is done.
3. Now, check if the issue gets resolved.
4. If this cannot fix your problem, there might be issues with your WiFi. So, it is better to move your console near the WiFi router. 

2. Check the Status Page of PSN 

You can visit the official PSN status page to check if their servers are down. If there is an issue with the server of PlayStation 5, then you need to wait until the problem gets resolved by itself.

3. Reset the Network Settings of PS5 

If the issue is still not resolved, and you get the WS-116142-5 error code, then it’s time to reset the settings of your PlayStation 5. After changing the settings of your PlayStation 5 to its default settings, you can fix the issue. Let’s see how you can reset the network settings of your PlayStation 5.

1. Open the Settings menu.
2. Go to the Network.
3. Tap on the Settings option.
4. Finally, click the Reset Network Settings option and check if the issue is resolved.

4. Update the Firmware of Your PS5

Outdated firmware can create many minor issues with the device. It is better to check if the firmware of your PlayStation 5 is outdated. If you notice the PlayStation 5 is not updated, it’s time to update your PS5’s firmware. Follow the steps for updating the firmware of your PS5.

1. Go to the Settings of your device 
2. Tap on the System option.
3. Now, click on the Software Update option.
4. Check for updates.
5. If you find any updates, then click on the Update button and check if your issue is solved.

5. Restart the PS5 in Safe Mode 

If you restart your PS5 in safe mode, it might help you to get rid of the WS-116142-5 error code. To do this, you need to follow the below-mentioned steps carefully.

1. Press and hold the power button of your PlayStation 5 for 7 to 10 seconds until you hear two beeps.
2. Next, from the menu, select Safe Mode.
3. Once the restart process finishes, check if you get rid of the WS-116142-5 error code.

6. Rebuild PS5 Database

Sometimes, rebuilding the database of files on your PlayStation 5 can solve some minor issues and temporary glitches. Many users claimed that this process helped them to get rid of the WS-116142-5 error code. Let’s follow the steps of rebuilding the database of files on your PS5.

1. First, head to the Safe Mode of your device.
2. Now, tap on the Rebuild Database option.
3. This process will take a few minutes. So, you need to wait until the process is done.
4. Now, check if the issue is resolved.

7. Put Your PS5 and Router to Sleep

You can solve many minor issues by putting your PlayStation 5 and router to sleep. To do this, you need to follow some simple steps.

1. Unplug both the router and PS5 from the main power button. 
2. Now, wait for a few minutes.
3. Then, plug the PS5 and router into the main power supply again.
4. if you use a LAN cable, connect it to your PlayStation 5 again.
5. Next, plug in your router’s power cord and turn it on.
6. Once you turn on the router properly, turn on your PS5 and check if the issue resolves.

8. Change PS5 DNS Settings

You can receive the WS-116142-5 error code when the DNS servers of your network cannot translate Sony’s web addresses quickly. In this case, you need to change the DNS settings of your PlayStation 5 to get rid of this error code. Let’s check out the below-mentioned steps carefully.

1. From the “Settings” menu of your PS5, open the “Network” option.
2. Then, tap on “Setup Internet Connection” and select “Wi-Fi” or “LAN” for connection type. 
3. Next, head to “Custom” and reset the IP Address column to Automatic.
4. Then, select the “Do Not Specify” option for the DHCP Host Name column.
5. Now, choose the “Manual” option for the DNS field.
6. Next, select the “How to set the following DNS value” option.
7. Then, set the “MTU Settings” to Automatic.
8. Now, set the “Proxy Server” to “Do Not Use.”
9. Finally, tap on the “Test Internet Connection,” once the test is done, check if the issue resolves.

9. Switch to a Different Network

Sometimes, your network can have problems. So, in this case, if you are using a LAN, try switching to a Wi-Fi router. If the issue is resolved by switching to a new network, then there was a problem with your LAN. But if you are a WiFi router user and receive the WS-116142-5 error code, then it’s time to switch to a LAN. After switching your network, you must check if the WS-116142-5 error code issue is resolved.

10. Put License Back

In some cases, putting the license back can help you to get rid of the WS-116142-5 error code. Lets’s follow the steps of putting the license back.

1. First, from the top right corner of the home screen of your PS5, tap on the Gear symbol.
2. Head to the User and Accounts option and tap the Other option.
3. Now, choose the Restore Licenses option.
4. Next, tap on the Restore button.
5. Wait for a few minutes until the process is completed.
6. Now, check if the WS-116142-5 error code issue is resolved.

11. Contact Customer Care

If all the methods mentioned above cannot resolve your issue, then it will be better to contact the customer support team. You will get the contact details from the official customer support page of PlayStation. They will guide you with more effective solutions once you tell them about your issue in detail. 

How to Fix PS5 WS-116142-5 Error Code? Tutorial Guide

Wrapping Up

You can resolve PS5 error code WS-116142-5 straightforwardly. You can try checking your internet connection, the PSN status page, resetting network settings, updating PS5 firmware, restarting your PS5, and many more effective solutions. I have shared the above post’s details and steps for these methods. 

Do you find this post helpful in resolving PS5 error code WS-116142-5? Please share your views and experiences in the comments section. 

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