TikTok has over 1.2 billion monthly active users, so it is obvious that the platform often faces temporary glitches. These glitches hinder the proper functioning of the app and annoy users. The recent glitch that TikTok users are facing is that the TikTok verification puzzle not working. To learn how to fix the glitch, go through this blog thoroughly.
TikTok verification acts as a trust indicator for users, separating genuine accounts from imposters. The creators get a sense of legitimacy with the TikTok verification feature of the platform. As TikTok is rapidly growing and expanding, the platform has made it a requirement to go through the verification process as it has become increasingly critical.
So, without further ado, let’s dig in to learn about how to fix TikTok verification puzzle not working.
In This Article
Why is There a TikTok Verification Puzzle?

With the immense growth of TikTok in the past few years, it has become quite critical for the platform to have a verification puzzle in order to distinguish imposters from real and authentic users.
TikTok verification puzzle gives creators, influencers, and celebrities a sense of legitimacy and credibility. The verified accounts on TikTok surely gather more followers and collaborations. In fact, they also receive brand sponsorships, thus, it is an important feature of the platform.
How to Fix TikTok Verification Puzzle Not Working?
Now that we have understood the importance of the TikTok verification puzzle, it is time to dig in to learn about the ways to fix the TikTok verification puzzle not working. In the below-mentioned guide, I have explained the fixes in detail.
1. Check Your Internet Connection

Any glitch on TikTok can occur because of an unstable internet connection. A poor or unstable internet connection can cause the glitch of TikTok verification puzzle not to work. Try to switch from WiFi to cellular data or vice versa and check if it resolves the issue. To check your internet connectivity, follow a few steps-
- Turn off Wi-Fi and mobile data.
- Wait for a few seconds.
- Turn them back on and then check if the issue of TikTok verification not working is resolved.
Another way to fix internet connection issues is to switch from WiFi to cellular data or vice versa. To switch from WiFi to cellular data, follow the given steps.
- Swipe up from the home screen of your device.
- Click on WiFi and turn it off.
- Tap on cellular data and check if the issue is resolved.
2. Update Your TikTok App

If you are using an outdated version of the TikTok app, you might face some technical issues, and among the technical issues that you can face, one is the TikTok puzzle not working. Glitches in an outdated version of the TikTok app are quite common and can cause certain issues on the TikTok app. Follow the steps to update your TikTok app to the latest version.
- Navigate to your device’s App Store (for iOS) or Google Play Store (for Android).
- In the search bar above the screen, search for the TikTok app.
- Click on the update button, which is located next to the app, and you are done.
- Once updated, head to the TikTok app and check if the issue is resolved.
3. Trying A Different Browser

You can try different browsers. Sometimes, you can face TikTok verification not working, which can be a browser issue. In that case, you need to use TikTok in a different browser. For example, if you are facing an issue on the Chrome browser. You can try using TikTok in another browser like Mozilla, Firefox, or Internet Explorer.
4. Use Guest Mode
In order to reaccess the verification puzzle, you need to go through the following steps:
- Launch the TikTok app on your device.
- Press your profile to reach the side menu.
- Choose Log out, and then reopen TikTok and attempt the TikTok verification puzzle again.
Wrapping Up
TikTok is one of the most sought-after platforms in the contemporary social media scenario. But like all major social media platforms, TikTok too faces glitches quite often. I hope all your doubts regarding how to fix TikTok verification puzzle not working are clear. Now, don’t forget to share it with your friends.
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Frequently Asked Questions
1. Why am I not getting my TikTok verification code?
You need to check Spam, Junk, Trash, Deleted Items, or Archive folders to check out for the TikTok verification code.
2. Can TikTok send a verification code to email?
Yes, you will be prompted to enter a verification code, which will be sent to your phone number or email.
3. Why is my verification code not working?
It can be because of poor internet connection; you need to check your connection or switch from WiFi to a mobile network.




