Are you having trouble logging in on Instagram? Many users have been having the same issue. This has been happening since 2018. There are several reasons why you might be having issues with logging in. If you are facing the ‘Sorry There Was a Problem with Your Request’ on Instagram error, this is your troubleshooting help guide.
Instagram is one of the fast growing social media apps. It lets your share your best moments with your followers. You can share them on stories or even post them on your feed. Instagram Reels lets you make videos of about 90 seconds and share them. With billions of active users, it becomes necessary for Instagram to eliminate any bugs on the app. As such the app does encounter a few bugs.
We have listed why you might be facing the ‘Sorry There Was a Problem with Your Request’ on Instagram along with its fixes. Scroll through the article to know how to fix the error on your Instagram App.
How to Fix ‘Sorry There was a Problem with Your Request’ on Instagram?
There could be many reasons why you are seeing the error while trying to log in. It could be because of the app being outdated or due to an internet connectivity issue. There could also be a technical error on Instagram. Here are some ways you can try to fix ‘Sorry There Was a Problem with Your Request’ on Instagram error.
Fix 1: Update Your Instagram App
You can fix this error by updating your Instagram App. If your app isn’t updated, this error is bound to occur. Updating the app to the latest version should solve this problem. Here is how you can update your Instagram App on Android or iOS.
- Go to Play Store.
- Type Instagram in the search bar.
- Click on Update.
- Go to App Store.
- Type Instagram in the search bar. You can locate this at the bottom of the page.
- Click on Update.
This should update your app and resolve the error. If your Instagram App is still showing the same error, you might want to check if Instagram is down. Here is how you can check if Instagram is down and how to fix it.
Fix 2: Wait for Technical Error to be Resolved by Instagram
If you are still unable to log in to your Instagram, there might be a technical error in Instagram. If it’s a technical error, you will have to wait for it to be resolved.
To know if Instagram is down, you can use try the DownDetector Site. You will be able to see if Instagram is down or not. If Instagram is having a technical issue, you will have to wait for it to be resolved. This does happen quite often.
Users have been facing this issue since 2018. Instagram uses automation tools to make sure that there aren’t any bots on the app. So if there is an issue with the automation tool, the error ‘Sorry There Was a Problem with Your Request’ will be resolved by Instagram.
You will have to wait for a couple of hours for it to be resolved. You can try logging in again after some time.
Fix 3: Clear Instagram Cache
Another way to fix the error, ‘Sorry There Was a Problem with Your Request’ would be by clearing the cache on Instagram. Clearing the cache stored in the app memory will help. This should resolve the issue if the error is showing because of a previous app bug.
Here is a quick guide on how you can clear your Instagram cache on Android and iOS.
Clear Cache on Android:
- Go to Settings.
- Open Apps.
- Search for Instagram.
- Click on Storage.
- Click on Clear Cache.
Clear Cache on iOS:
- Go to Home Screen.
- Click on Settings.
- Scroll down and select Instagram.
- Click on Clear Cache.
Note: If you are unable to see the Clear Cache option on the app, you will have to reinstall the app.
Fix 4: Log in Using Your Facebook Account
You can try to fix the error, ‘Sorry There Was a Problem with Your Request’ by logging in through Facebook. You can try to log in to your Instagram Account using Facebook. For this, you should have connected your Instagram and Facebook accounts prior to seeing the error. You will not be able to connect it once you get the error. For this you will have to :
- Open the Instagram app.
- On the log-in page, click on Log in with Facebook.
This should be able to get rid of the error. You will be logged into your Instagram using this method. If you are still unable to fix ‘Sorry There Was a Problem with Your Request’ you can try to switch your internet connection. Here is why and how you can do that to resolve the error.
Fix 5: Switch From Wi-Fi to Mobile Data
Often when you see the error ‘Sorry There Was a Problem with Your Request’ on Instagram, it could be because Instagram has blocked your IP address. This is done by Instagram in an attempt to remove the bots on the app. So it might have temporarily blocked your IP address. Switching to your mobile data will resolve the error.
If you are still seeing the same error you need to check your Internet Connectivity. Here is why you need to check your Internet Connectivity to resolve the ‘Sorry There Was a Problem with Your Request’ error.
Fix 6: Check your Internet Connectivity.
If you are unable to log in to your Instagram account using any of these fixes, you might want to check your Internet connectivity. As simple as it may sound, this could be the root of your problem. Check your internet connectivity. Even if it is WiFi or Mobile Data. Make sure you are able to connect to the internet.
You can check this by simply opening any Search Engine→ Type Instagram in the search bar.
If you are seeing the No Internet error. You do not have internet connectivity.
Now you have the answer to the Instagram error ‘Sorry There Was a Problem with Your Request’. You can try these fixes listed above. But if it is a technical error in the app, you will just have to wait for it to be resolved.
I hope you found this article useful. If you face any other problems with Instagram, let us know in the comments below. We will surely try to help you out. Until then, keep visiting Path of EX!
Frequently Asked Questions
Why does my Instagram say ‘Sorry There Was a Problem With Your Request’?
You see this error while logging in could be because there is a technical error with the app, your app is of an outdated version or could be because of internet connectivity.
Why can’t I enter my Instagram?
You can log in to your Instagram account using your Facebook. You can also try changing your Instagram password. Make sure you have Two-Factor Authentication on, to avoid such issues in the future.
Why am I getting errors on Instagram?
You can try logging in from Facebook if this happens or switch from Wifi to Mobile data to fix this error. You get ‘Sorry There Was a Problem with Your Request’ when you try to log in.