Netflix has become an integral name in the world of digital streaming and offers a vast library of content to its users. However, it’s common for users to encounter error codes while streaming Netflix, such as ui-800-2, F7111-5059, and 11800. These errors are often associated with playback issues, preventing users from enjoying their favorite content. In this article, you are going to learn about Netflix error S7353-5101 & U7353-5101-4.
The error codes on streaming services, like Netflix, hinder smooth playback, leaving viewers frustrated and puzzled, seeking solutions. Unveiling the causes behind these specific error codes and comprehending the troubleshooting methods can significantly aid users in resolving these issues, returning to an uninterrupted and enjoyable Netflix viewing experience and quickly requesting movies for weekends.
The post below will help you understand the meaning of Netflix error S7353-5101 & U7353-5101-4 and the steps to eliminate these error codes.
In This Article
What Does Netflix Error S7353-5101 & U7353-5101-4 Mean?

The users encounter error codes S7353-5101 & U7353-5101-4 mainly while streaming Netflix content. However, both the error codes mainly occur on different devices. For example, the Netflix error S7353-5101 code appears on Mac computers for Netflix streaming. In contrast, users encounter Netflix error U7353-5101-4 code while streaming content on Windows 10 computers and tablets.
Netflix Error S7353-5101
The error code S7353-5101 occurs while streaming Netflix content on Mac. The users are mainly accompanied by the message:
“Whoops, something went wrong….
Unexpected Error
There was an unexpected error. Please reload the page and try again.”
This error message mainly signals that the information stored on your device needs to be refreshed. The message for Netflix error S7353-5101 is rare but common to encounter. But so, the troubleshooting steps are straightforward.
Netflix Error U7353-5101-4
The error code S7353-5101 occurs while streaming Netflix content on a Windows 10 computer or tablet. The users are mainly accompanied by the message:
“Whoops, something went wrong….
We’re having trouble playing this title right now. Please try again later or select a different title.”
This error message mainly signals that the information stored on your device needs to be refreshed. The message for Netflix error U7353-5101-4 is rare but common to encounter. But so, the troubleshooting steps are straightforward.
How to Fix Netflix Error S7353-5101 & U7353-5101-4?

You can successfully fix the error codes S7353-5101 & U7353-5101-4 on your respective devices for Netflix streaming by following the simple steps.
Both error codes are accompanied mainly by different message codes on different devices, so the troubleshooting steps also differ a little because Netflix Error S7353-5101 encounters mainly on Mac devices, and Netflix error U7353-5101-4 is accompanied mainly on Windows 10 computers or tablets.
Methods to Fix Netflix Error S7353-5101
The below-stated troubleshooting steps will help you fix the error code S7353-5101 for Netflix streaming on your respective Mac devices.
Fix 1: Shut Down or Restart Your Mac Computer

You can directly restart your Mac computer, or you can also proceed with the steps first to shut down and then start your Computer. I have mentioned the steps for both procedures below in the respective headers.
Steps to Shut Down Mac Computer
Follow the steps below to shut down your Mac computer.
- Look for the Apple logo in the top-left corner of your screen. Click on it to open the Apple Menu.
- In the dropdown menu that appears, click the option labeled “Shut Down.”
- A pop-up window will appear, asking you to verify that you want to shut down your computer. Click on the “Shut Down” button to proceed.
Alternative Way to Shut Down Mac Computer
Press and hold the following keys simultaneously:
Control + Option + Command + Power button
(Important Note: The keyboard combinations may vary slightly based on your Mac’s model. For instance, if your Mac has a Touch ID button instead of a Power button, you can use the following combination:
Control + Option + Command + Touch ID)
Steps to Restart Mac Computer
Follow the steps below to restart your Mac computer.
- Locate the Apple Menu.
- Select “Restart.”
- Confirm the Restart.
Alternative Way to Restart Mac Computer
Press and hold the following keys simultaneously:
Control + Command + Power button
(Important Note: Always save open documents and close applications before you shut down or Restart your Mac computer.)
Fix 2: Update Your Mac Computer

The steps below will help you update your Mac computer without any difficulties.
- Locate the Apple Menu.
- Select “System Preferences.”
- From the drop-down menu, tap on “Software Updates.”
- Tap on “Update Now” or “Install” to begin with the installation process.
(Important Note: You can also enable the automatic update by checking the box next to “Automatically Keep my Mac up to date” in the System Preferences.)
Tutorial Guide to Fix Netflix Error S7353-5101
Methods to Fix Netflix Error U7353-5101-4
Encountering Netflix Error U7353-5101-4 can disrupt your streaming experience. Implementing the below methods addresses the issue, ensuring a smoother and uninterrupted viewing experience.
Fix 1: Reset the Netflix App

Before resetting your Netflix app, you must note that the process will delete the downloads from your respective device. Follow the below steps to reset the Netflix app.
- Open the Start menu.
- Launch Settings.
- Locate and select the Apps option.
- You will get a list of applications stored on your device. Look and select Netflix.
- Under the “Netflix” app settings, click on the “Advanced options” link.
- In the expanded “Advanced options” section, locate and click the “Reset” button.
- A confirmation prompt will appear asking to confirm the reset. Click on the “Reset” button again to proceed.
- Once the reset process is complete, launch the Netflix app and use it again. The app should now function properly.
Tutorial Guide to Fix Netflix Error U7353-5101-4
Additional Tips to Eliminate Netflix Error S7353-5101 & U7353-5101-4

If you’ve attempted troubleshooting Netflix errors S7353-5101 and U7353-5101-4 on your devices without success, following the additional measures provided below should effectively help in resolving these issues. These steps are straightforward and designed to assist in eliminating these error codes for a smoother streaming experience.
- Clear Browsing Data: To clear your browsing data, including cache and cookies, open your web browser and navigate to its settings. For Chrome, go to Settings > Privacy and Security > Clear Browsing Data.
- Disable Extensions: Enabled browser extensions or add-ons sometimes interfere with streaming services, like Netflix. You must try to access the Netflix streaming service by disabling the extensions or add-ons.
- Check Internet Connection: Netflix streaming services require a robust and stable connection to run smoothly. Therefore, you must check your connection speed to see whether it matches the required recommended speed by Netflix.
- Opt for Another Browser: If the Netflix error S7353-5101 & U7353-5101-4 persists, consider using a different web browser, as the issue might be browser-specific. Try popular alternatives like Chrome, Firefox, or Safari to identify if the problem is resolved.
- Contact Netflix Support: For persistent Netflix issues, seek further assistance by contacting Netflix’s customer support team. US residents can also call 000 800 040 1843 directly. Worldwide users can register their complaints by visiting the official Help Centre page.
Wrapping Up
Encountering Netflix error S7353-5101 & U7353-5101-4 can be frustrating and disrupt your viewing experience. By following the troubleshooting steps mentioned above, you can easily resolve these issues and enjoy uninterrupted streaming once again for your favorite shows.
Remember to share this post with your family and friends and also help them stream their favorite content with seamless viewing.
Frequently Asked Questions
1. What causes Netflix error S7353-5101 & U7353-5101-4?
Netflix error S7353-5101: This error code mainly occurs on Mac computers and indicates that your device needs to be refreshed and Netflix error U7353-5101-4: This error code mainly occurs on Windows 10 computers or tablets and indicates that your device needs to be refreshed.
2. How can you fix Netflix error S7353-5101 & U7353-5101-4?
You can fix these errors by restarting your devices, updating your systems, turning off extensions, clearing browsing history, and contacting the Netflix support team.
3. Are Netflix error codes S7353-5101 and M7353-5101 similar?
No, Netflix error code S7353-5101 occurs on Mac computers and means that you need to refresh your device. In contrast, Netflix error code M7353-5101 occurs on computers while you stream Netflix through browsers. It mainly indicates that the enabled extension is preventing Netflix content from streaming.