LinkedIn Messages Not Working? Here is How to Fix it!

LinkedIn Messages Not Working? Here is How to Fix it!

Are you unable to send direct messages to your first connections on LinkedIn? Many LinkedIn users are complaining about the direct messages feature not working for them. If you are facing a similar problem on LinkedIn, this article is for you. In this blog, I will tell you how to fix LinkedIn messages not working. So come along!

LinkedIn is the best platform to find and make new connections that will help you grow professionally. On LinkedIn, you can connect with people directly as your Ist connection as well as indirectly as 2nd connections and 3rd connections. You can only direct message your Ist connection on LinkedIn, but the messages feature is not working for many these days.

So, without further ado, let’s jump into the article and learn how to fix LinkedIn messages not working. Why wait, then? Let’s begin!

Reasons For LinkedIn Messages Not Working

Reasons For LinkedIn Messages Not Working

If you are not able to message your first-degree connections on LinkedIn, it is due to the following reasons:

  1. The person you are trying to send a message might have blocked you.
  2. You are using an outdated version of the app.
  3. Piled up cache files.
  4. Using a browser extension.
  5. VPN is enabled on your device.

How to Fix LinkedIn Messages Not Working?

How to Fix LinkedIn Messages Not Working?

Now that you know why LinkedIn messages are not working, it is time to look at the possible fixes that will help you resolve the issue. So try the fixes mentioned in the article below and easily fix the issue of messages not working on LinkedIn.

1. Fix LinkedIn Messages Not Working By Checking Your Internet Connection

Fix LinkedIn Messages Not Working By Checking Your Internet Connection

If direct messages are not working on LinkedIn, it is most likely due to poor intent connection. Therefore, you should first check your internet speed. For this, you can use the online tool Speedtest. On checking, if you find your internet speed is slow, consider connecting to a stable network.

2. Fix LinkedIn Messages Not Working By Trying a Different Browser

Fix LinkedIn Messages Not Working By Trying a Different Browser

If the internet connection is all good, check the LinkedIn server status, as it can also result in messages not working on LinkedIn. Therefore, check the LinkedIn server status. To check server status, you can use the online tool DownDetector. On checking the server status, if you find LinkedIn servers are down, wait until the issue is fixed from the back end.

3. Fix LinkedIn Messages Not Working By Updating Your LinkedIn

Fix LinkedIn Messages Not Working By Updating Your LinkedIn

The next thing you can do to fix the issue of messages not working on LinkedIn is to update your app to the latest version. Updating your app will fix any bug or glitch causing LinkedIn messages not to work. So look for any available updates of LinkedIn in the Play Store/App Store and update your app to the latest version to fix the issue.

4. Fix LinkedIn Messages Not Working By Uninstalling and Reinstalling LinkedIn App

 Fix LinkedIn Messages Not Working By Uninstalling and Reinstalling LinkedIn App

If you don’t find an available update of LinkedIn in the Play Store/App Store, uninstall and reinstall your app after downloading it from the Store. This simple exercise of uninstalling and reinstalling will refresh your app and, most possibly, fix the issue of LinkedIn messages not working.

5. Fix LinkedIn Messages Not Working By Clearing the App Cache

Fix LinkedIn Messages Not Working By Clearing the App Cache

Piled-up cache can also result in LinkedIn messages not working issue. So clear your app cache if you are using the LinkedIn app. If you are accessing LinkedIn on some browser, consider clearing your browser cache.

To clear the piled-up cache of the LinkedIn app, follow the steps stated below:

Step 1: Go to Settings.
Step 2: Locate Apps option.
Step 3: Tap on Apps Management.
Step 4: Look for LinkedIn.
Step 5: Tap on it and head to storage.
Step 6: Select Clear Data.
Step 7: Now tap on Clear Cache.

To clear your browser cache, follow the steps stated below:

Step 1: Open Google Chrome.
Step 2: Tap on the three dots next to your profile photo at the top right corner.
Step 3: Click on the More Tools option.
Step 4: Select clear browsing data.
Step 5: Pick a time frame.
Step 6: Check the boxes in addition to cookies and cached files.
Step 7: Tap on the Clear data button.

Fix LinkedIn Messages Not Working By Clearing the App Cache

And with this, you are done! This is how you can clear the piled-up cache on the browser and on your device to fix the LinkedIn messages not working.

6. Fix LinkedIn Messages Not Working By Disable Browser Extensions

Fix LinkedIn Messages Not Working By Disable Browser Extensions

If you are using any browser extension, this can also result in LinkedIn messages not working. Therefore, you should turn off any browser extension that you are using and check if it fixes the issue. And if it does, consider turning it off every time you use LinkedIn.

7. Fix LinkedIn Messages Not Working By Using LinkedIn on the Web

Fix LinkedIn Messages Not Working By Using LinkedIn on the Web

If you are accessing LinkedIn on the mobile app and are unable to send messages, use LinkedIn Web to send messages. Many a time, apps have some glitches or bugs that result in certain features not working. Using a web app is a good alternative during such times.

8. Fix LinkedIn Messages Not Working By Navigating to 1st-Degree Connections to Send Messages

Fix LinkedIn Messages Not Working By Navigating to 1st-Degree Connections to Send Message

If you are unable to send messages to your first connections on LinkedIn directly from Messages, navigate to your first-degree connections from your profile to send messages.

To navigate to a first-degree connection, follow the steps stated below:

Step 1: Open the LinkedIn app.
Step 2: Tap on your profile picture at the top left.
Step 3: Select View profile.
Step 4: Tap on the Connections.
Step 5: Select Ist connections.
Step 6: Locate the connection you want to send a message.
Step 7: Now send the message.

9. Fix LinkedIn Messages Not Working By Disabling the VPN

If you use a Virtual Private Network, disable it to fix the issue of LinkedIn messages not working. This is because VPNs sometimes also disrupt internet connection, which can result in issues like messages not working. Therefore, turn the VPN off and check if it fixes the issue.

10. Fix LinkedIn Messages Not Working By Contacting the LinkedIn Support Center

Fix LinkedIn Messages Not Working By Contacting the LinkedIn Support Center

If nothing works at all, contact LinkedIn Support to seek help. To contact LinkedIn support, follow the steps stated below:

Step 1: Click here.

Step 2: Click on Get help from us.

Step 3: Tap on the Messages, Connections, and Notifications option under How can we help.

LinkedIn Support agents will get back to you as soon as possible.

Wrapping Up

With this, I come to the end of this blog, and I hope you now know how to fix LinkedIn messages not working. So try these fixes now and get the issue of messages not working on LinkedIn resolved. And yeah, for any further queries related to LinkedIn, you can comment in the comments section below.

So, guys, that is it for today. Take Care! And keep visiting our website, Path of EX, for more queries related to Social media, Gaming, and Technology. Till then, Bye! Bye!

Frequently Asked Questions

1. Why am I not getting messages on LinkedIn?

You are not getting messages on LinkedIn due to the following reasons:
1. You are using an outdated version of the app.
2. Piled up cache files.
3. Using a browser extension.
4. VPN is enabled on your device.

2. Why is my LinkedIn messaging not working?

If LinkedIn messaging is not working for you, it might be due to the following reasons:
1. The person you are trying to send a message might have blocked you.
2. You are using an outdated version of the app.
3. Piled up cache files.
4. Using a browser extension.
5. VPN is enabled on your device.

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