How to Fix Instagram Videos Not Playing Error: 5 Instant Fixes!

Although Instagram started as a photo-sharing platform, it has now emerged as a new-age video platform with its in-house TikTok called Reels. In the past year or so, we have understood how the Instagram algorithm prefers video content over still photos. It can be quite annoying when you find that the videos on Instagram are facing a glitch and users can not play them. To learn, how to fix Instagram videos not playing error, go through this blog thoroughly.

There can be many reasons why your Instagram videos are not playing, it can be either because your account does not support video format or your internet is unstable. Instagram so far has not commented on the ways to fix the videos not playing error but you can try the fixes mentioned in this article to get rid of the error.

So, without further ado, let’s dig in to learn about how to fix Instagram videos not playing error and causes for the same.

Cause For Instagram Videos Not Playing Error

Instagram videos not playing error means you won’t be able to play a video or listen to audio of the video on Instagram. There can be several causes for the error. In the below-mentioned guide, I have explained the most common causes for the error.

1. Poor Internet Connection: You won’t be able to play videos on Instagram in case you are connected to a poor or unstable internet connection. 
2. Outdated App: If your Instagram app is not updated to the latest version, you will face difficulty in playing videos on Instagram.
3. Instagram Memory Cache is Full: The excessive cache accumulated on your device prevents to play videos on the platform.
4. Damaged App: Another reason for videos not playing on Instagram can be when there’s corrupted data which then causes apps to stop working and in turn videos will not play on the platform.

How to Fix Instagram Videos Not Playing Error?

Now that we have understood the reason for videos not playing error on Instagram, it is time to learn how to fix the issue. In the below-mentioned guide, I will explain the fixes for the glitch. 

1. Checking Your Internet Connection

Poor internet connection or unstable internet can be the reason why your videos are not playing on Instagram. So, make sure you are connected to a stable and good internet connection. Switch from WiFi to cellular data or vice versa and check if it resolves the issue. To check your internet connectivity, follow these steps:

1. Turn off Wi-Fi and mobile data.
2. Wait for a few seconds.
3. Turn them back on and then check if the issue is resolved.

2. Clearing Cache

Excessively accumulated app cache in your device hampers the smooth functioning of the app. So, if your videos are not playing it can be because of the excessive cache. You need to clear the excess cache to resolve the glitch. To clear Instagram’s cache. Go to your device’s Settings, search for Instagram’s app, and Clear the cache.

3. Updating The App

An outdated Instagram app can be another reason why you can’t play a video on Instagram. You need to update your app to the latest version to resolve the issue. New updates on Instagram fix the temporary bugs on the platform. To update the Instagram app, you need to follow the given steps.

1. Head to the Google Play Store or App Store on your device.
2. In the search bar above the screen, type in  Instagram.
3. Click on the update option located next to Instagram.
4. Once done, head to the Instagram app and check if the issue is resolved.

4. Use Instagram Video Format

Another way to resolve the issue is by checking if your device and app supports the video format. It is to be noted that not all video containers are supported on Instagram. You have to keep a checklist in mind, in order to avoid these errors. The video requirement checklist, is as:

1. Video formats should be in MOV and MP4 format with H.264 video codec.
2. The frame rate of your video should be at 30fps.
3. The length of your video should be around 3 seconds to 60 seconds.
4. The video resolution can be categorized into two parts which are Square: 1080×1080p and Landscape: 1920 x 1080p.

5. Reporting The Issue

If none of the above-mentioned methods work for you, then you will have to contact the Instagram support team and explain your issue. In order to contact the Instagram team,  You can simply visit the Help Center page and address your issue. The Instagram support team will try to resolve your issue as soon as possible.

Wrapping Up

Instagram is known for its latest updates and user-friendly features. However the platform also faces timely glitches that hinder the functioning of the app. I hope all your doubts regarding how to fix Instagram videos not playing error are clear. Now don’t forget to share it with your friends.

For more trending stuff on Technology, Social Media, and Gaming, keep visiting Path of EX. For any queries, comment below, and we will get back to you ASAP!

Frequently Asked Questions