Facebook Marketplace Messenger Not Working: Possible Reasons and Fixes!

Facebook Marketplace Messenger Not Working: Possible Reasons and Fixes!

Are your Facebook Marketplace messages not showing up on the Messenger app? If so, you are not alone. Many users face this issue with the Messenger app time and again. Therefore in this article, I will tell you how to fix Facebook Marketplace Messenger not working. So come along!

Facebook Messenger is one of the most used messaging apps in the world. People use this app to connect with their family and friends. This app is also used by many for business and to connect with potential sellers and buyers. But as said above, Marketplace messages are not showing up on Messenger for many, and this is hampering their online business.

So without further ado, let’s jump into the article and learn how to fix Facebook Marketplace not working. Why wait, then? Let’s begin!

Why is Facebook Marketplace Messenger Not Working?

Why is Facebook Marketplace Messenger Not Working?

There can be many reasons for Facebook Marketplace Messenger not working, and the possible reasons are:

1. Poor internet connectivity.
2. Using an outdated app.
3. Piled up cache.
4. Privacy Settings.
5. A bug or technical glitch.

How to Fix Facebook Marketplace Messenger Not Working?

How to Fix Facebook Marketplace Messenger Not Working?

Now that you know the possible reasons for Facebook Marketplace Messenger not working, it is time to look at relevant fixes that will help you resolve the issue. Keeping in mind the cause stated above, I have come up with the fixes that will fix the issue you are facing with Facebook Marketplace messages on Messenger.

1. Fix Facebook Marketplace Messenger Not Working by Checking Your Internet Connectivity

Fix Facebook Marketplace Messenger Not Working by Checking Your Internet Connectivity

If your Facebook Marketplace messenger is not working, then the first thing you should do to fix this issue is to check your Internet connectivity. If you are connected to an unstable network, that can result in Facebook Marketplace messages not showing up on Messenger. So consider connecting to a stable network and check if Marketplace messages show up.

2. Fix Facebook Marketplace Messenger Not Working by Enabling Your Message Requests

Fix Facebook Marketplace Messenger Not Working by Enabling Your Message Requests

If your internet connectivity is stable and still your Messenger app doesn’t show Marketplace messages, then you should check your privacy settings. To check your Privacy settings, you need to follow the steps stated below:

Step 1: Open the Facebook Messenger app.
Step 2: Tap on the three stacked lines icon at the top left corner.
Step 3: Tap on the Settings icon at the top right corner.
Step 4: Scroll down to Preferences and tap on Privacy & Safety.
Step 5: Tap on the Message delivery option under Who can reach you.
Step 6: Tap on Others on Facebook under Other people.

Fix Facebook Marketplace Messenger Not Working by Enabling Your Message Requests

Step 7: Check if Message requests are enabled. If not, tap on the Message Requests option to enable it.

And with this, you are done! This is how you can fix the issue of Facebook Marketplace Messenger not working by allowing others on Facebook to message you.

3. Fix Facebook Marketplace Messenger Not Working by Checking Your Archived Chats

If you are not finding Marketplace messages on Messenger, you should check your archives. By mistake, if you have ignored a chat or achieved it, you need to look for those messages in the Archives. To check your archived chats, follow the steps stated below:

Step 1: Open the Facebook Messenger app.
Step 2: Tap on the three stacked lines icon at the top left corner.
Step 3: Tap on the Archive option.

Fix Facebook Marketplace Messenger Not Working by Checking Your Archived Chats

Step 4: You will find all the Marketplace archived messages under this section.

And with this, you are done! This is how you can check your archive chats.

4. Fix Facebook Marketplace Messenger Not Working by Updating Your Messenger App

Fix Facebook Marketplace Messenger Not Working by Updating Your Messenger App

If you don’t find the Facebook Marketplace messages archived tab on Messenger, then you should try updating your Messenger app. Using an outdated app can also result in Facebook Marketplace Messenger not working. So you should consider updating your Messenger app.

To update your Messenger app, head to the App Store/Play Store and look for available updates.

5. Fix Facebook Marketplace Messenger Not Working by Checking Your Region

Fix Facebook Marketplace Messenger Not Working by Checking Your Region

If you find that the Marketplace section has no messages on Messenger, check if Marketplace is available in your region. Facebook Marketplace is not available worldwide. So you should check if the service is available in your region or not. To check the list of countries, click here.

6. Fix Facebook Marketplace Messenger Not Working by Clearing the App Cache

If you find that Facebook’s Marketplace service is available in your area but still Facebook Marketplace Messenger is not working for you, clear your app cache. Many a time, piled-up cache files can also result in such an issue, so you should clear the cache files to fix this issue.

To clear your piled app cache, follow the steps stated below:

Step 1: Go to Settings.
Step 2: Locate Apps option.
Step 3: Tap on Apps Management.
Step 4: Look for Messenger.
Step 5: Tap on it and head to storage.
Step 6: Select Clear Data.
Step 7: Now tap on Clear Cache.

Fix Facebook Marketplace Messenger Not Working by Clearing the App Cache

And with this, you are done! This is how you can clear your app cache and fix the issue of Facebook Marketplace Messenger not working.

7. Fix Facebook Marketplace Messenger Not Working by Uninstalling and Reinstalling Messenger App

Fix Facebook Marketplace Messenger Not Working by Uninstalling and Reinstalling Messenger App

If clearing the app cache doesn’t work, you should uninstall your existing app and reinstall it after downloading it from the App Store/Play Store. Many a time, this simple exercise fixes issues like Facebook Marketplace Messenger not working. So you should uninstall your Messenger app and reinstall it.

To uninstall the Messenger app:

Step 1: Long press on the app icon.
Step 2: Tap on the uninstall option.

To reinstall the Messenger app:

Step 1: Head to Play Store/App Store.
Step 2: Search for Facebook Messenger in the search bar.
Step 3: Tap on the Install/Get button.

And with this, you are done! This is how you can reinstall the Messenger app.

8. Fix Facebook Marketplace Messenger Not Working by Using Facebook App Instead

Fix Facebook Marketplace Messenger Not Working by Using Facebook App Instead

If, even after reinstalling the Messenger app, Marketplace messages don’t show up, access these messages using the Facebook app. Till the time this issue is fixed from the backend, you can use the Facebook app to see the Marketplace messages.

9. Fix Facebook Marketplace Messenger Not Working by Contacting Facebook Support

Fix Facebook Marketplace Messenger Not Working by Contacting Facebook Support

If none of the above fixes works, you should contact Facebook Support for help. This is the last thing you can do to fix the issue of Facebook Marketplace Messenger not working. For this, you need to go to the help center in the Facebook app or website.

To find Help Center on Facebook, follow the steps stated below:

Step 1: Open the Facebook app.
Step 2: Tap on your Profile picture at the top right corner.
Step 3: Scroll down on the Menu page, and you will find the option of Help & Support. Tap on it.
Step 4: Then select Help Center.

And that is it. You can also report a problem under the Help & Support option. 

Wrapping Up

With this, I come to the end of this blog, and I hope you now know how to fix Facebook Marketplace Messenger not working. So try the fixes mentioned in the article above and get the issue resolved now. And yeah, for any further queries related to Facebook Messenger, you can comment in the comments section below.

So, guys, that is it for today. Take care! And keep visiting our website, Path of EX, for more such queries related to Social media, Gaming, and Technology. Till then, Bye! Bye!

Frequently Asked Questions

1. Why is Messenger not working on Facebook Marketplace?

If Messenger is not working on Facebook Marketplace, these are possible reasons:
1. Poor internet connectivity.
2. Using an outdated app.
3. Piled up cache.
4. Privacy Settings.
5. A bug or technical glitch.

2. Can I use Messenger for Facebook Marketplace?

Yes, you can use Messenger to receive messages from Facebook Marketplace.

3. How to Fix Marketplace messages not showing on Messenger?

To fix the issue of Facebook Marketplace messages not showing on Messenger:
1. Check your internet connectivity
2. Reset your Privacy settings.
3. Check your archive messages.
4. Update your Messenger app.
5. Reinstall Messenger app.
6. Clear pile-up cache.
7. Check if Marketplace is available in your region.
8. Contact Facebook Support.

4.  Why I am getting Facebook Marketplace ‘not all buyers can message this seller’ error?

These are the reasons for encountering the error message- not all buyers can message this seller- on Facebook Marketplace:
1. You are messaging someone living in a country who doesn’t have access to Marketplace as you do.
2. You are messaging someone living in a country that doesn’t allow messaging between people in different global regions.
3. You have sent too many messages on Marketplace.
4. Your access to Marketplace has been removed.

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