Identify Doordash Error Validating Basket & Fix It In 6 Easy Ways

The food delivery industry has existed for ages now but has never been as comfortable and fun as it has become now. It has become so convenient to just order whatever you want from any restaurant of your choice in the city. No bugging or irritating behavior by the delivery partner, just one where he calls to tell you that your order has arrived. But what a mood killer it is when something like Doordash error validating baskets interrupts your perfect leisure time. It’s not just with the Doordash app but other apps face the same or even worse bugs sometimes.

I am talking about Doordash specifically because it is one of the most used delivery apps in the US and is a daily helper to so much of the population. People depend on apps like Doordash so much now that they would rather tip every day than make their own food, and who can blame them since life has become so busy nowadays. Since Doordash has become such a necessity, there are some things that you must know.

In this article, I will tell you about the Doordash validating basket error, why it occurs, what it means, and what you can do to fix it in no time. The tricks or fixes stated in this article will prove to be very handy whenever you are facing any Doordash errors.

What Is Doordash Error Validating Basket?

As the Doordash error validating basket explains for itself, this error has something to do with your order basket. In a more detailed look, this error occurs when the Doordash app has difficulty identifying your order on the app. This might happen for a couple of reasons, such as having an outdated app or an unstable Internet connection. Please double-check your cart, refresh your app, and log back into your account. You might need help assuring all these fixes so that you will find a guide to every fix given next.

How to Fix the Doordash Error Validating Basket?

Given below are the troubleshooting tricks that you will need to use to fix the Doordash error validating basket. Read and follow these fixes, and your Doordash app will start functioning properly again:

1. Update Doordash App

An outdated Doordash app is the most common reason for bugs and issues like error validating basket on Doordash that have been surfacing recently. To check and update your Doordash app, follow these steps:

1. Open the App Store and Google Play Store on your device.
2. Search for the Doordash app in the search panel.
3. In the next window, you will find the option to Update the Doordash app. 
4. Click the Update button and wait for the updates to install.
5. Then open the Doordash app again and check if the error validating basket still exists.

2. Fix Your Internet

You have to make sure that your Doordash app is running on a stable and strong internet connection. To do this, follow up with the guide below:

1. Open Settings on your device.
2. Locate Airplane mode.
3. Turn on the Airplane mode and wait for at least 10 seconds.
4. Turn off the Airplane Mode and recheck your Doordash app.

Toggling Off and On the airplane mode refreshes all connections on your mobile device. In case you are using a Wifi connection, follow these steps to refresh it:

1. Unplug your router from the switch and let it stay off for some seconds.
2. Replug the router and wait sometime for it to properly connect to the Internet.

3. Fill Up Your Basket

Make sure that you have tried more than once to fill your order basket. This error occurs because the app server fails to recognize anything in your basket. So be sure to try and fill in your order basket at least 2-3 times before deleting the app cache.

4. Clear Old Cache

Deleting the app cache can fix the error that you are facing by refreshing the app memory and reconnecting to the app servers. To clear the app cache properly, follow the guide given below:

1. Close the Doordash app and remove it from the background apps.
2. Open mobile Settings menu.
3. Locate Applications option.
4. Search for the Doordash app and open it.
5. First, press the Force Stop option.
6. Then Click on App Storage.
7. Select the Clear Cache option.
8. Then, close the Settings and restart the Doordash app.
9. Check Account Sign-in.

The problem with your account being able to sign into the app properly could be the cause of your Doordash error validating basket. So, sign out of the Doordash app and Sign in again to make sure that your account is properly connected to the app.

6. Contact Customer Care

The last and most effective option if the troubleshooting methods did not work for you is the Doordash customer care. Doordash app has in-app support for users facing any difficulties that you can use to report your problem or get it fixed. Otherwise, you can use the customer support phone number (855-973-1040) or email address (support@doordash.com) to reach them.

Wrapping Up

When it comes to technology, not everybody knows everything inside out, but you always have someone who does, like this article itself. I hope with the help of the information given here, you were able to fix the Doordash error validating basket after all, the Doordash customer support will not let you suffer for too long. Tips for the next time, though, always keep your app updated and keep some free storage on your device for the app to automatically install updates.

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